Monthly Payments Status

Learn the various month payment "statuses"

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Written by Matt Lawless
Updated over a week ago

When a month concludes you will be able to "lock", review, and "close" account payable.

Any given month can have one of three possible states:

  • Open: This is a month that has not yet been locked or closed, and is where the "review" process occurs. Open months may still accept conversions and data additions. This means you can still add conversions/data/adjustments via CSV, conversion manager, etc.
    ​Note: A month that has not yet concluded is considered "open".
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  • Locked: Once a month has been reviewed and an admin-user has verified the counts and payouts are as expected, a user may "Lock" the month. This means that no further conversions or data points may be allowed into the month. Adjustments can still be made at this point.
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    An admin can do the following actions in a locked month:

    • Add manual adjustments

    • Mark a payment as "Paid"

    • "Rollover" a payment into future months

    • Undo a payment. Any item marked as paid, or rolled over can be undone.

    • Add comments to payments

      • Internal Comments: Allowed to be seen by only admin users. The user who the comment is attributed to can not see this.

      • External Comments: These comments are visible to the selected user.

      Note: Comments can only be made before a payment is given a status. Marking a payment as either "paid" or "rollover" locks the comments section.

    • Close the month. Once all items are given a status of "Paid" or "Rolled Over" a user can officially "close the month"
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  • Closed: This a completely closed and locked month, used for historical review and auditing - no items can be adjusted or undone.

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